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Gardenlines Privacy & Cookies Policy

Gardenlines respects your privacy and will not sell or make available in any way your personal information except where specific permission has been given. This statement sets out the principles governing our use of your data. By using our services and the Gardenlines website, you agree to this use.

The nature of the services provided by Gardenlines means that we may obtain certain information about you in the course of conducting business with you.

We are committed to preserving the privacy of all visitors to our website and will treat the information we receive as confidential. We comply with all applicable UK Data Protection and consumer legislation.

By visiting, registering or placing an order on this site, you consent to the collection, use and transfer of your information under the terms of this policy.

Our general guidelines regarding the use of your data are as follows.

Gardenlines & Your Data

When you visit, register or order products on our website you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information.

We will store this data and use it to contact you, provide you with details of services and otherwise for the normal use and improvement of the site.

We may also use the data you provide us in response to surveys and to aggregate user profiles. Please see our section on cookies below to find out more about how we use cookies and other anonymous aggregated user information.

You agree that we may also collect information about your usage of our website as well as information about you from communications you have with us.

Use of Your Data

Your information will enable us to provide you with access to all parts of our site and to supply the goods you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders.

We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

The information you provide to us will be held on our computers and may be accessed by or given to our staff and third parties including companies within the Present Lines Limited group, some of whom may be located outside the European Economic Area, who act for us for the purposes set out in this policy or for other purposes approved by you.

Those parties may process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf.

We may also pass aggregate information on the usage of our site to third parties but this will not include information that can be used to identify you.

We will always take steps to ensure that your information is used by third parties in accordance with this policy.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

When Will Gardenlines Contact Me?

We will use your data to contact you during the order process; providing information about your order, delivery and any delays or changes to the product.

We may use your information to contact you for your views on our products and to notify you occasionally about important changes or developments to the site or our products.

We might also use your information to let you know about other products and services which we offer.

If you change your mind about being contacted in the future, please let us know, or see the section on opting out of email marketing materials below.

How to Opt Out of Email Marketing Material

If you do not wish to receive any further email marketing material from us please click the "unsubscribe" link found in all marketing emails. Please allow a few days for the request to process.

Gardenlines & Cookies

Gardenlines also uses cookies. Cookies are small files that are stored on your computer by your browser which allow us to remember you each time you visit.

Cookies contain no personal details about you and they can be disabled by changing your browser preferences. You may set up your computer to reject cookies by the privacy settings for your web browser, (usually located under the Tools menu. Choose Options, then Privacy,) although, in that case, you may not be able to use certain features on our site.

Google Analytics is also used to track website trends without identifying individual visitors. The cookie used by Google Analytics stores information such as what time the current visit occurred, whether the visitor has been to the site before, and what site referred the visitor to Gardenlines.

Our site may link to other websites and we are not responsible for their data policies or procedures or their content.

We endeavour to take all reasonable steps to protect your personal data but cannot guarantee the security of any data you disclose online. You accept the inherent security implications of dealing online over the internet and will not hold us responsible for any breach of security unless we have been negligent or in wilful default.

Any details that you provide to us from which we can identify you are protected by the Data Protection Act.

How To Access & Update Your Information

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us.

Changes to our privacy policy

Any changes to our privacy policy in the future will be posted to this page.

How To Contact Gardenlines

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to:

Customer Services Manager
Presentlines Ltd.
4 Swallow Court
Kettering Parkway
Kettering
Northamptonshire
NN15 6XX
United Kingdom

You may also contact us online using our contact form or by phone on: 01536 523 698